Are you ready to
Improve Customer Support
This ticket system solution will manage every aspect of your customer support!
Receive customer requests Track, organize & prioritize Rapidly resolve requests Fast, light-weight & secure Save time & money
This easy to use, affordable solution, will provide the efficiency and transparency for your entire business.
Reduce Workload & Increase Productivity
Populate your knowledge base and canned responses with the answers to your most frequently asked questions.
Customer Knowledge Base
Customers can search the public front-end knowledgebase to answers to common issues:
FAQ
How To documents
Product information sheets
Staff Knowledge Base
Staff can create articles and search the back-end private knowledge base for:
Continuity documents
Training materials
Presentations
We Will Keep Your Data Safe
Free daily backups, done three times a day maintained in multiple locations for 30 days. Restorations at no charge.
Dedicated Hosting
Ultra-fast
Dedicated SSD ServerFree SSL
99.9+% Uptime
ISO Data Center
Certification
Try our service for
30 days
Test your own fully functioning, customized ticket system with complete support for 30 days. The system will be completely customized for your business needs with no setup fee or payment required at sign up. After 30 days, if you do not like it, you do not pay.Do More With Less
All you need is one web-based system that your staff and customers can access from any mobile device.
FAQ How-To documents Product information sheetsPowered by
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Company
- PCard Info
USAF NAF PCard Use
The NAF PCard can be used to purchase Your Force Support products as outlined in AFI 34-275 (23 Jun 2011).
When the package you select falls within the single purchase and monthly purchase limits the PCard can be used, and is the preferred method of payment. PCard purchase limits vary across bases and theaters, but typically range between $2500 and $5000 for the majority of FSS Programs. The total of your purchase may include multiple items; however, the total amount cannot exceed the single purchase limit. Splitting the purchases in order to stay under the single purchase limit is considered an unauthorized split payment.
In cases where your package exceeds the single purchase limit of the PCard, a PO (Purchase Order) will be required from your local NAF Contracting Office. In most cases this branch handles purchases under $25000 that do not require SAM oversight. We are familiar with this process and can provide the documentation typically required to support the PO request. Please note that if this payment method is used, the competed approved PO will be required prior the project getting underway.
If you have additional questions about PCard and Contracting/Procurement rules and regulations, please visit the AFNAFPO Website or consult with your local contracting officer.PCard AFI 34-275 AFNAFPO Website
