Are you ready to
Improve Customer Support
This ticket system solution will manage every aspect of your customer support!
Receive customer requests Track, organize & prioritize Rapidly resolve requests Fast, light-weight & secure Save time & money
This easy to use, affordable solution, will provide the efficiency and transparency for your entire business.
Reduce Workload & Increase Productivity
Populate your knowledge base and canned responses with the answers to your most frequently asked questions.
Knowledge is power! The knowledge base will automatically make suggestions to your customers as they are submitting their support requests, providing links to all related knowledge base materials. This eliminates the need to send a support request 50% of the time and gets your customers exactly what they need, right when they need it.
Customer Knowledge Base
Customers can search the public front-end knowledgebase to answers to common issues:
FAQ
How To documents
Product information sheets
Staff Knowledge Base
Staff can create articles and search the back-end private knowledge base for:
Continuity documents
Training materials
Presentations
We Will Keep Your Data Safe
Free daily backups, done three times a day maintained in multiple locations for 30 days. Restorations at no charge.
Dedicated Hosting
Ultra-fast
Dedicated SSD ServerFree SSL
99.9+% Uptime
ISO Data Center
Certification
Try our service for
30 days
Test your own fully functioning, customized ticket system with complete support for 30 days. The system will be completely customized for your business needs with no setup fee or payment required at sign up. After 30 days, if you do not like it, you do not pay. Heading
Do More With Less
All you need is one web-based system that your staff and customers can access from any mobile device.
FAQ How-To documents Product information sheets